Terms & Conditions

Effective date: 3 June 2026

These Terms & Conditions ("Terms") govern access to and use of the Fluxargo web-based commodity-trading data and analytics terminal. By creating an account, subscribing to a plan, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation, and "you" and "Client" refer to that organisation.

In these Terms, "Fluxargo", "we", "us" and "our" mean Fluxargo.

1. Licence and Authorised Use

1.1 Fluxargo provides access to its web-based commodity data, analytics and AI copilot terminal (the "Platform") on a software-as-a-service basis (the "Service") to the company or organisation that you represent (the "Client"). Access is granted for the duration of the Client's active subscription and will automatically expire or suspend at the end of that period unless renewed in accordance with these Terms.

1.2 The Client acknowledges that the Platform makes available data, information and material — including market prices and indicators, vessel and AIS movements, port, refinery and installation references, power-market data, sanctions and shadow-fleet screening, trade and emissions data, news and analytics (the "Fluxargo Content"), some of which is sourced from third parties (the "Third Party Data"). Fluxargo reserves the right to add to, withdraw, substitute or change the format of any Third Party Data and Fluxargo Content from time to time.

1.3 Nature of the data — important. AIS and vessel-position data is derived from terrestrial AIS receivers and satellite-derived feeds and is inherently incomplete: coverage is not global, there are gaps far from shore, and timing varies. Some positions shown are estimates — for example dead-reckoned or anticipated positions computed from a vessel's last known position, course, speed and stated destination, or positions derived from satellite sources that may be delayed by hours or days. Such positions are clearly labelled as estimated/delayed and must not be treated as measured, real-time fixes. The Client acknowledges that data may be inaccurate, delayed, incomplete or unavailable.

1.4 Subject to these Terms, the Client is granted a non-transferable, non-exclusive licence, for the term of its subscription, to access and use the Platform for its internal business purposes. The Client may not sub-license, resell, or otherwise make the Platform or Service available to any third party. Except as expressly set out in these Terms, all rights in and to the Platform, the Service (including the Fluxargo Content) and all software used in providing them (the "Software") are reserved to Fluxargo and its licensors.

1.5 Use of the Platform is limited to the number of seats included in the Client's subscription plan. Each seat is for a single named individual who accesses the Platform exclusively on behalf of, and with the authorisation of, the Client (each an "Authorised User").

1.6 The Client shall comply with, and shall ensure that each Authorised User complies with, any acceptable use policy, privacy policy, cookies policy and other terms that Fluxargo publishes through the Service, each as updated from time to time and incorporated into these Terms by reference.

1.7 The Client shall not, and shall ensure that Authorised Users do not: (a) permit any third party to access or use the Platform or Fluxargo Content, or operate any service bureau, data feed or similar facility; (b) copy, republish, redistribute, modify, transmit or create derivative works from the Platform or Fluxargo Content, or distribute any Fluxargo Content to any third party; (c) frame or mirror any Fluxargo Content on any other server or device; (d) reverse engineer, decrypt, extract, disassemble or decompile the Software (except to the extent applicable law cannot lawfully restrict), including to build a competing product; (e) use any technique to pool connections or multiplex users to circumvent seat limits; (f) obscure or remove any proprietary marking; (g) attempt to gain unauthorised access to, scrape at scale, or interfere with the proper working of the Platform, Service or Software; (h) provide false identity information; (i) exceed, or attempt to exceed, the data, query, API or AI-copilot usage limits applicable to the Client's plan; or (j) use the Platform for any fraudulent or unlawful purpose, including any use that breaches applicable sanctions, export-control or market-abuse laws.

1.8 Certain Third Party Data is made available under the licences of its sources, some of which are non-commercial or attribution licences (for example open-data and CC BY-NC terms). The Client agrees to abide by any such additional terms where specified on or alongside the relevant Fluxargo Content, and not to use non-commercially-licensed data for prohibited purposes.

1.9 The Client is responsible for the security and confidentiality of all log-in credentials assigned to or created by its Authorised Users. Credentials must not be shared, and the Client is solely responsible for all activity occurring under its credentials and shall promptly notify Fluxargo of any unauthorised access of which it becomes aware.

2. Subscriptions, Fees and Payment

2.1 Paid access is provided under the plan selected by the Client, at the fees and on the billing cycle set out at the point of purchase or in an applicable order form. Fees are exclusive of VAT and other applicable taxes, which the Client is responsible for paying.

2.2 Unless an order form states otherwise, subscriptions renew automatically at the end of each billing period at the then-current rate, until cancelled. The Client may cancel renewal at any time through its account settings or by contacting support@fluxargo.com; cancellation takes effect at the end of the current paid period.

2.3 Fluxargo may change its fees on renewal by giving reasonable prior notice. Continued use after a fee change takes effect constitutes acceptance of the revised fees.

2.4 Except where required by law, fees are non-refundable and there are no refunds or credits for partial periods or unused access. The Client may cancel at any time and retain access until the end of the paid period.

2.5 If any undisputed fee is overdue, Fluxargo may suspend or restrict access to the Platform until payment is made, without liability.

3. Warranties and Limitation of Liability

3.1 Fluxargo warrants that it has the right to enter into these Terms and to provide the Service. Subject to that, the Platform and Service are provided on an "as is" and "as available" basis. Fluxargo makes no representation or warranty as to the accuracy, completeness, currency, reliability, usefulness, quality, or fitness for purpose of the Platform or Fluxargo Content.

3.2 Except as expressly set out in these Terms and subject to clause 3.5, no implied conditions, warranties or other terms (including any implied terms as to satisfactory quality or fitness for purpose) apply. In particular, Fluxargo does not warrant that operation of the Platform will be uninterrupted, error-free or free of harmful components, or that it will meet the Client's requirements.

3.3 The Fluxargo Content — including prices, vessel data and positions (whether measured, estimated or delayed), analytics and AI-copilot output — is provided for information only and does not constitute investment, financial, legal, trading or other professional advice. The Client is solely responsible for any decision or trade made in reliance on the Platform, and should independently verify any data before relying on it.

3.4 The Client shall ensure that its use of the Platform complies in all respects with all applicable laws, regulatory requirements and codes of practice of any competent authority in force.

3.5 Nothing in these Terms limits or excludes either party's liability: (a) for death or personal injury caused by its negligence; (b) for fraud or fraudulent misrepresentation; or (c) for any other liability that may not lawfully be excluded or limited.

3.6 Subject to clause 3.5, Fluxargo shall not be liable (whether in contract, tort, breach of statutory duty or otherwise) for any: loss of profit; loss of sales, turnover, revenue or business; loss of customers, contracts or opportunity; loss of or damage to reputation or goodwill; loss of anticipated savings; loss of or damage to software or data; trading or investment losses; wasted management or staff time; or any indirect, consequential or special loss, arising out of or relating to these Terms.

3.7 Subject to clause 3.5, Fluxargo's total aggregate liability arising out of or relating to these Terms shall be limited to the total fees paid by the Client to Fluxargo in the twelve (12) months immediately preceding the event giving rise to the claim.

4. Intellectual Property Rights

4.1 Nothing in these Terms transfers ownership of any intellectual property rights of one party to the other.

4.2 Fluxargo and its licensors remain the owner of all intellectual property rights in Fluxargo's brands, trade marks and logos, the Platform (including the Fluxargo Content), the Service and the Software. Except as expressly permitted by these Terms, the Client may not use any of Fluxargo's intellectual property without prior written consent.

4.3 To the extent the Client submits content, watchlists, annotations or other materials into the Platform ("Client Data"), the Client retains ownership of that Client Data and grants Fluxargo a non-exclusive licence to use it solely to provide and improve the Service. The Client is responsible for ensuring it has the rights to submit such Client Data.

5. Confidentiality and Data Protection

5.1 Each party shall keep confidential all confidential information of the other received in connection with these Terms. Fluxargo's confidential information includes the Platform, Service, Software and the terms of any non-standard order.

5.2 Fluxargo will process personal data in accordance with its Privacy Policy and applicable data-protection law. Where Fluxargo processes personal data on the Client's behalf, it does so in accordance with the Client's documented instructions and applicable law.

6. Suspension and Termination

6.1 Fluxargo may suspend or restrict access to the Platform and Service, in whole or in part, where reasonably necessary to address a security risk, a breach of these Terms, non-payment, or a legal or regulatory requirement.

6.2 Either party may terminate a subscription at the end of its then-current billing period in accordance with clause 2. Fluxargo may terminate or suspend access immediately on notice where the Client materially breaches these Terms and fails to remedy the breach within a reasonable period, or where required by law.

6.3 On termination for any reason, the Client shall immediately cease to access and use the Platform and Service. Clauses 3, 4, 5 and 7 survive termination.

7. General

7.1 Neither party is liable for any failure or delay in performing its obligations caused by circumstances beyond its reasonable control, including acts of God, fire, flood, war, civil disturbance, government action, strikes, or the interruption or failure of the internet, networks, telecommunications or power supply (but excluding the Client's lack of funds).

7.2 The Client may not assign, sub-license, sub-contract or delegate any of its rights or obligations under these Terms without Fluxargo's prior written consent.

7.3 Fluxargo may update these Terms from time to time. Where changes are material, Fluxargo will give reasonable notice (for example, by email or in-Platform notice). Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

7.4 These Terms set out the entire agreement between the parties on their subject matter and supersede all previous agreements relating to it. If any provision is found to be invalid or unenforceable, the remaining provisions continue in full force.

7.5 These Terms are governed by Swiss law. Any dispute, controversy or claim arising out of or in relation to these Terms, including their validity, breach, termination or invalidity, shall be finally settled by arbitration in accordance with the Swiss Rules of International Arbitration of the Swiss Arbitration Centre in force on the date the notice of arbitration is submitted. The seat of the arbitration shall be Geneva, Switzerland; the arbitral tribunal shall consist of a sole arbitrator; and the language of the arbitration shall be English. Notwithstanding the foregoing, Fluxargo may apply to any court of competent jurisdiction for injunctive or interim relief to protect or enforce its intellectual property rights.

8. Contact

Questions about these Terms can be sent to support@fluxargo.com.

By creating an account or subscribing to a plan, you confirm that you agree to be bound by these Terms and that they constitute a legally binding agreement between the organisation on whose behalf you act and Fluxargo. If you do not agree, or do not have authority to bind that organisation, you must not access or use the Platform.